Real-time sentiment analysis. Understand how your audience responds to your content, topics and products.

With AI‑powered video analytics, knw. measures the emotions, attention, and engagement of your attendees - fully anonymized, GDPR‑compliant, and in real time. For the first time, you gain a clear understanding of which content actually resonates and why.

What Is Sentiment Analysis?

The sentiment analysis provided by knw. delivers precise, data‑driven insights into your audience’s interest, attention, and emotional engagement.

This is made possible through advanced camera technology, AI‑driven image analysis, and proprietary algorithms that process all information in a fully anonymized way.

This gives you, for the first time, objective and reliable data on which topics, content, or product features truly capture your audience’s interest - from emotional responses to changes in attention over time, all the way to engagement and activation levels.

You also receive detailed sentiment scores for individual speakers, sessions, or the entire event, making intuitive impressions finally measurable.
Measure and visualize

What You Achieve With Sentiment Analysis

See and understand
Objective product feedback: Identify which products or product groups generate the highest customer interest - even down to individual product features.

Better content & messaging: Validate your themes and communication strategies based on real audience reactions.

Higher attendee engagement: Use real‑time data to dynamically adjust your content and enhance the overall experience.

Maximum relevance: Identify top performers across topics, speakers, presentations, or exhibits.

Strategic optimization: Make decisions that are data‑driven, evidence‑based, and proven to be effective.

How the Technology Works

Video frames from cameras are processed in real time and instantly transformed into fully anonymized datasets.

The raw image is never stored at any point.

The AI‑powered knw. algorithms then analyze the contextual correlations - second by second..

They detect how many people are present, assign age and gender only in aggregated form, and measure two key sentiment parameters: Experience, the overall positivity of audience perception, and Emotional Activation, which reflects how intensely the audience responds emotionally.
Data processing is fully GDPR‑compliant - without exception.

No personal data is ever captured, as each camera frame is immediately overwritten.

All generated datasets are stored exclusively in a certified EU‑based cloud, where they are securely and anonymously processed.

Learn more about AI‑supported event analytics in compliance with the GDPR and the EU AI Act.

Typical Use Cases

Conferences & Keynotes

Which topics generate the strongest resonance?
Which speakers connect most effectively with the audience?

Breakout Sessions

Which sessions achieve the highest activation levels?
How does audience sentiment shift throughout the session?

Trade Shows & Exhibits

Which booths attract visitors most effectively?
How long do visitors stay at specific touchpoints?

Brand Activations

Which messages trigger emotional responses?
Which content resonates most with different audience groups?

What Sentiment Analysis Really Delivers for Your Event

Every event tells a story, but only objective data reveals how that story actually lands with your audience. With knw.’s Sentiment Analysis, emotional reactions, attention, and engagement become measurable for the first time.
This gives you a solid foundation to continuously optimize your content, formats, and decision‑making. The following benefits highlight how Sentiment Analysis enhances your success on a content, organizational, and strategic level.
Content Value

Sentiment Analysis clearly shows that technical and company‑related topics generate the highest levels of audience attention, while political content receives significantly less resonance.

Format Value

The analysis makes engagement differences between panels, talks, and speeches clearly visible and enables you to compare individual event days with precision - helping you optimize your program design.

Boosting Event Performance

Sentiment Analysis helps you refine your program structure, increase attendee activation and participation, and strengthen your product and marketing strategies through clearly measurable, data‑driven insights.

Speaker Analysis

With sentiment analysis, you can precisely understand how individual speakers impact your audience and whether key messages truly resonate, activate, and persuade. Reactions become measurable, giving you a clear view of which content captures attention.

Q&A - Your questions, our answers

Demographic Differentiation

Question: Are there differences in reactions between age groups or genders?


Answer: Yes, knw. highlights aggregated differences clearly. You can see which age groups or genders respond more strongly, which topics resonate most, and where audience segments perceive content differently. Personal data is never collected.

Sentiment Score

Question: How do speakers, sessions, or product features perform in comparison?

Answer: The Sentiment Score shows you at a glance which content performs best. You immediately see which speakers engage the crowd, which sessions drive activation, and which topics truly resonate with your audience.

Mood Shifts During the Event

Question: How does audience attention change throughout the event?

Answer: knw. shows you, second by second, when attention rises or dips — and why. You see which content triggered increased engagement and where the audience disengaged or lost focus.

Improved Product & Marketing Strategies

Question: How does Sentiment Analysis help improve my product or marketing strategy?

Answer: By analyzing real reactions and audience feedback, you know exactly which messages work and which don’t. This allows you to tailor content, products, and campaigns precisely to the interests and emotions of your target groups.

Higher Audience Engagement

Question: How can Sentiment Analysis help increase audience engagement?

Answer: Real‑time insights reveal positive reactions as they happen, allowing you to take immediate action to maintain attention, strengthen emotional connection, and enhance the overall event experience.

Demographic Differentiation

Question: Can I track whether different audience groups react differently?

Answer: Absolutely. Sentiment Analysis clearly visualizes how different demographic groups respond - always anonymously and in aggregated form - helping you fine‑tune content for each audience segment.

Discover how your audience thinks. Use Sentiment Analysis to unlock true event intelligence.

Sentiment Analysis shows in real time how your audience reacts - anonymized, GDPR‑compliant, and powered by AI. Measure emotions, attention, and engagement, and use data‑driven insights to optimize content, messaging, and overall experience.

Get in Touch
Get in Touch

Meet our experts

Take advantage of the opportunity for personal discussions and mentoring with our specialists:

Managing Director

Michael Tschakert

Connect with Michael.

Product Owner

Miklas Bengsch

Connect with Miklas.